Managed Care
Confidently communicate across both language and ability barriers. Our solutions and expertise help you meet your translation and compliance needs year-round, not just during Annual Enrollment Period (AEP).
Now you can deliver all member communications that are both, culturally appropriate and comply with regulatory accessibility standards and timelines, so that your digital and printed content ensures equal access to all.
Why RWS?
Ensure governance and satisfaction for all member communication.
Trusted by 9 of the top 10 US healthcare organizations.
99.3% on-time delivery.
508 and 504 compliant solutions.
30% reduction in costs and timelines.
24/7/365 support.
Areas of expertise
Streamline your communication schedule for your members and your staff.
AEP materials
Translate your Evidence of Coverage (EOC), Summary of Benefits (SB), Annual Notice of Changes (ANOC), directories, and formularies across languages and abilities to ensure timely release of all materials, in accordance with compliance.
Member enrollment, engagement and retention
Boost enrollment by speaking to your prospective members in their language—with the right cultural and linguistic nuances—all while being fully accessible.
Member facing content
Improve your member experience for all. Whether replying to a grievance, denial claim, or member compliment, we can help you communicate with your member audience appropriately and efficiently.
Solutions
